FAQS

HOW LONG WILL THE ORDER TAKE TO SHIP?

Please allow 1-3 business days for orders to be packed. Once your order has been shipped, you can expect your package to arrive within 1-3 business days express shipping or 2-5 business days with Australia Post. For all international orders, please allow 7-14 business days.

**Once your items have been distributed to Australia post, it becomes their responsibility and shipping times may vary**

COST OF SHIPPING?

FREE SHIPPING on all orders over $120

Express Post 1-3 business days $12

Standard Post 2-5 business days $9



International shipping $22.95 or FREE SHIPPING over $150

FREE LOCAL PICKUP (NOWRA)

DO YOU DO RETURNS?

Yes, on most products! You have 14 days to return an item from the date you have received it. To be eligible for a return, your item must be unused and unworn with all original packaging including hygiene strip and tags still attached. Once we receive your item, we will contact you and offer you an exchange or credit note valid for 12 months. We are unable to accept returns on all swimwear.


We do not offer store credit or exchanges for change of minds.

Any items purchased during a sale period will not be valid for a store credit or exchange.

Cost of return shipping will be at buyers expense. Shipping costs are non refundable.

DO YOU OFFER REFUNDS?

At Har-ley The Label we hope you are satisfied with your purchase. Unfortunately, no refunds will be offered on swimwear unless you have received a faulty item. In the case of a faulty item, please contact us at info@har-leythelabel.com.

LOCAL PICK UP

If you selected local pick up at the check out, we will be in touch via email or phone to organise a suitable day and time for collection of items.


WHAT CURRENCY DO YOU USE?

All prices are in Australian Dollars.